Start with how the operation works
Auto dealerships combine retail, service, inventory, and road exposure—requiring coverage designed around the whole operation. For commercial auto, commercial auto planning matches vehicles, drivers, use, radius, and contracts to the business’s real road exposure.
Operating details to document
- Average and peak inventory values by location
- Dealer plates, drivers, test-drive, and key controls
- Sales, service, body shop, towing, and loaner operations
Coverage details to review
- Owned vehicle liability and physical damage
- Hired and non-owned auto exposure
- Driver eligibility, vehicle use, and operating radius
- Cargo, mobile equipment, or special vehicle considerations
Connect Risk Controls to the Coverage Review
A useful review goes beyond selecting a policy name. It connects current information to eligibility, policy structure, and the consequences of a significant loss.
- Match controls to the operation's most severe loss scenarios
- Assign responsibility and document inspections, training, and maintenance
- Track corrective action instead of relying on informal practices
Inventory and lot damage
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Garage operations and customer vehicles
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Test-drive and commercial auto liability
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Owned vehicle liability and physical damage
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Hired and non-owned auto exposure
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Driver eligibility, vehicle use, and operating radius
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Cargo, mobile equipment, or special vehicle considerations
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Information to have ready
- Average and peak inventory values by location
- Dealer plates, drivers, test-drive, and key controls
- Sales, service, body shop, towing, and loaner operations
- Vehicle schedule with use and stated values
- Driver list and driving-record review process
- Operating radius and typical destinations
- Personal, rented, borrowed, and employee-owned vehicle use
Questions for the coverage review
Are all lots and off-site inventory locations scheduled?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
How are drivers, keys, test drives, and customer vehicles controlled?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
Which lender or floor-plan requirements apply?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
Who may drive on behalf of the business?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
Are vehicles taken home or used personally?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
Frequently asked questions
Who should use this auto dealers commercial auto guide?
Business owners and insurance buyers can use it to prepare for a focused review of loss prevention. It is educational guidance, not a quote or a substitute for policy terms.
What information should a auto dealers account gather first?
Start with average and peak inventory values by location, dealer plates, drivers, test-drive, and key controls, sales, service, body shop, towing, and loaner operations, plus currently valued loss information when available.
Coverage descriptions are general. Eligibility, availability, limits, deductibles, exclusions, and policy terms vary by risk and market. Review actual policy documents with an appropriate insurance professional.